You've been to many meetings in your working life but how are local council meetings different?  Our helpful 2-part course provides you with the techniques to structure council meetings professionally and get the best contributions from the meeting participants.

This course is recommended for current meeting chairmen, vice-chairmen and aspiring chairmen.

By the end of the session you will be confident in leading council meetings, understand the key procedures and get the most from your councillor colleagues and clerk.

Training the whole council


Chairing successful meetings can be delivered and tailored specially for your council, which can be a cost-effective approach if you have a number of councillors who require training. You choose where and when you want our tutors to deliver. We can tailor the course content to suit your council's needs.

When & where

Thursdays 21 & 28 January 2021 from 10 am - 12 pm both mornings (2-part course)

£60 includes course handouts and a certificate

20% discount for NPTS subscribers: £48


Luisa Cantera



From the June 2020 course, the satisfaction rating was 100%.  We always receive consistently high scores for this course.

Course content


  • Understanding the role and qualities required of the chairman 

  • Understanding the role of the clerk and the importance of building a good working relationship with the clerk

  • Legal specifics, such as voting, convening meetings, standing orders, signing minutes

  • Preparing for a meeting - whether that's a virtual meeting or at your usual venue

  • How to stimulate discussion and manage energy levels

  • Managing difficult behaviours at a meeting

  • Chairing a challenging meeting

  • Dealing with public partipation and speakers

  • Knowing your council - assessing skills

  • Getting the most from meetings (looking at decisions and actions, meeting reflection)

Details of our booking process, payment and cancellation policy can be found on the Training page.

An excellent day's training and a particularly useful opportunity to hear other parish councillors' views and experiences.  Similarly I found the inclusive style of the presenters very useful in allowing and encouraging opinions and suggestions to be expressed.

Interesting, informative, friendly, good - thank you.

Meeting other councillors and listening to their problems was enlightening.  It makes you feel you are not alone!

Really excellent, very interactive and thought provoking.  Great to learn from others in similar positions on other councils.

Relevant and specific.  Tailored to those present.

Excellent and timely - very interactive and stimulating.

Very stimulating talking to other chairs/vice-chairs.  I'm taking away some ideas shared during the session.

Very good indeed.

Comments from attendees on our November 2019 course at Costessey


Good group of people at this session and a good teacher.  Enjoyed what we did.

Relaxed and informative.

Very well presented and informative.

Well presented, well informed on topic.  Luisa asked questions and allowed us input on items.

The training session was informal but this encouraged attendees to convey opinions.  

It was very useful.

Comments from attendees on our November 2019 course at a Town Council

Luisa ran a very efficient, inclusive, informative training session. She was able to find a good balance between encouraging audience participation and also ensuring that training session kept to time.

Luisa is extremely knowledgeable and we were able to learn a lot from her.

Luisa was very relaxed and happy to listen and respond to the varied views and contributions of the group - an experienced and knowledgeable facilitator!

The refreshments were top notch and very generous.  Delicious and yummy, thank you.

Very useful and interesting discussions - thank you.

Excellent and informative.  Much to learn and much taken away from this.

Very informative and very well presented.

Very beneficial and informative to the role of the chair.

Comments from attendees on our September 2019 course (one evening)

Excellent and thorough.  Very good speakers, open to questions, helpful and encouraged all to get involved.

Very concise and helpful as I am a new chairman - lots to think about!

Excellent.  I do feel that I'm going back feeling much more confident in starting my journey of chairmanship.

Well run and fun.

Very helpful indeed.  A big confidence giver.

Very informative and it was good hearing others' views.

Professional, friendly, knowledgeable.

4 further 'Excellents'

Comments from attendees on our June 2018 course (full-day)

Very informative and well paced.  Some active encouragement to share our own experiences and views.

Covered a lot of ground in one day.

The training session was more than informative.  Both trainers conveyed their knowledge perfectly.  Thank you!

Great cake!

Comments from attendees on our November 2017 course (full-day)

Top notch!  Very beneficial.

Having two trainers broke up the delivery well, you couldn't get bored!

I'm now feeling more confident about what I am and am not able to do in meetings.  

Extremely well organised and presented; relaxed even paced manner.

Very beneficial - I'm going away from here feeling more confident and assertive.

Brilliant day - I have learnt a lot.

Comments from attendees on our June 2017 course (full-day)

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Chairing successful meetings course, June 2018

01603 857004


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