Certificate in Local Council Administration

A course aimed at motivating clerks, council officers and councillors to complete the CiLCA qualification.  The course will take you through each of the 30 learning outcomes, explain how to compile your portfolio and provide you with ongoing mentoring to ensure you complete the qualification. It will also involve your elected members in the work you are undertaking, and strengthen your knowledge as a practitioner. This course will lead to the Qualification Certificate in Local Council Administration (awarded at level 3 of the National Qualifications Framework).


It is recommended that students have at least 6 months' experience working with their council and have undertaken basic training for clerks and councillors as a minimum.


The course will not only strengthen your knowledge and enrich your council, passing the course is one of the two eligibility criteria in order to obtain the Power of General Competence.


It is estimated that most of the work needed for your portfolio can be found within your existing council documents, but you will need to attend all of the training sessions. We estimate, as a guide, that you will need to commit between 8 -10 hours between each session.  This is why we believe this is the best way to study for your CiLCA qualification: in bite-size sessions to help you to keep up with the workload.


Even if you are an experienced clerk you will need to write and research new information. If you have to write and research new information, this will benefit your council and should be recognised in your Learning Agreement.  We advise that all students have a learning agreement (which we can supply) with their sponsoring council.  

The qualification is accredited through the Society of Local Council Clerks and there is an additional fee of £350 to them which pays for the marking and accrediting of your work - https://www.slcc.co.uk/qualification/cilca/.

When & Where

Our next available course starts September 2021.  Call us to find out more as there is some foundation work you will need to do before you start and we can start the conversation early with you.


Our 2020 courses: Six sessions over seven months starting Autumn 2020

At The Costessey Centre, near Norwich

Thursday 10 September 2020

Thursday 8 October 2020

Thursday 12 November 2020

Thursday 10 December 2020

Thursday 11 February 2021

Thursday 11 March 2021

all from 10 am - 1 pm

Online using the GoToMeeting platform 

Wednesday 16 September 2020

Wednesday 14 October 2020

Wednesday 18 November 2020

Wednesday 16 December 2020

Wednesday 17 February 2021

Wednesday 17 March 2021

all from 10 am - 1 pm

Fee the 2020-21 course

£295 (20% discount for NPTS subscribers: £236) - Students could be eligible for a generous bursary from the SLCC Norfolk Branch so contact us to find out more.


Julie King has been a clerk since 2005 working for several councils during this time. She is an experienced tutor and partner of Norfolk PTS. Julie is in the unusual position of taking the CiLCA qualification twice - first of all in 2008 and then again in 2019 to ensure she's completely up-to-date with this new qualification.


Course fee includes ongoing mentoring from the course tutor, course hand-outs, access to additional documents online, and refreshments.


Attendees can gain 20 CPD points from attending this course.

Course content 


Initially we discuss creating your portfolio, what resources you'll need, the training agreement plus roles, responsibilities and duties.


The course is split up into 5 units: 


  • Unit 1 Core Roles

  • Unit 2: The law and procedures

  • Unit 3: Finance

  • Unit 4: Management

  • Unit 5: Community engagement


Read more about the course content on the SLCC website

Details of our booking process, payment and cancellation policy can be found on the Training page.

Excellent. As a new clerk this has been extremely useful pointing me in the right direction and explaining legislation and where to find information.

A Clerk

I will miss these sessions!

A Clerk

Most enjoyable. Julie is an excellent tutor and I feel confident that I will be able to complete the course.

A Clerk

Very useful! I couldn't have tackled the CiLCA without this training. 

A Clerk

The training was very detailed and interesting, I have learnt an enormous amount attending the course. The course helped me to understand the legislation behind the council actions.

A Clerk

Very, very helpful. Even if I don't submit a portfolio, the training sessions were well worth attending in their own right.

A Clerk

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