We know that clerks have a tough job to do and often work in isolation.  We have devised this course as the second part to the clerk's induction programme (we recommend attending the Induction course first).

The focus of this course is to help to keep on track with the council's year, what to expect throughout the year and how to plan ahead/feel organised.

This course is recommended for all new clerks and deputies with up to 18 months' experience. 

Participants will share challenges, tackle issues together and provide support in what can be a lonely role. 

Luisa shares her experiences as a clerk and those of others. One session is called 'Top tips from other clerks' is always a good talking point!


This course last ran in February 2018.




20% discount for NPTS subscribers


Luisa Cantera



The February 2018 course received a 100% satisfaction rating from attendees.


Course fee includes lunch, refreshments, course pack and a certificate.


Clerks can gain 2 CPD points from attending this course.

Course content


  • Starting with the beginning of the council's municipal year, a look at the year month-by-month and those key actions all clerks need to focus on*

  • Top tips from other clerks - what they wish they knew when they first started!

  • Looking at the preparation of minutes and agendas

  • Key tools for the job - more top tips

  • Dealing with the paperwork

  • Communicating with your councillors and the public

  • Plus anything else attendees wish to discuss (time permitting)!


We invite experienced clerks to join us over lunch so that you can talk among colleagues who might have tackled that problem you are struggling with.  A great networking opportunity too!


*We give attendees a handy year planner which can be personalised back at the office.

Details of our booking process, payment and cancellation policy can be found on the Training page.

Excellent day, time well spent!

Excellent, very informative.

Very informative and useful to ask questions which were relevant.

Luisa was great - excellent delivery, pace and content.  Thank you.

Comments from attendees

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