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10 am - 12 pm

This 2 hour information session is designed to help you find out about the CiLCA qualification and work out whether you are ready to take the course with us in September 2024.


Thursday, 13 June 2024


Held online


Julie King



The Certificate in Local Council Administration (CiLCA) is awarded at Level 3 of the National Qualification Framework.  This introductory session is designed to give clerks and their deputies, or anyone else working with local councils, an opportunity to understand the time commitment, the advantages to both you and your council of undertaking the course, and learn about the support available.

Julie King is the course tutor; she will explain the background to the qualification and the 30 learning outcomes which make up the portfolio.  She will discuss any training requirements you may have, the assessment process and introduce a learning agreement which you can share with your council/s.

By the end of the session, you will have a greater understanding of the work involved and an idea of whether or not you are ready to take the course with us.  The course is run over a six to seven-month period and supports you with your portfolio.

About Julie King: she has been a clerk since 2005 working for several councils during this time.  She is an experienced tutor and partner of Norfolk PTS and is in the unusual position of having taken her CiLCA twice - first of all in 2008 and then again in 2019 to ensure she's completely up-to-date with this qualification.  Julie explains topics knowledgeably and clearly, with years of wisdom from being a practising clerk herself.


We'll send you a link via email a day or two before the session is due to be held, so you can just click on the link to join in. You'll need a laptop, tablet or smartphone with a camera.

Some of the comments from our most recent CiLCA courses:

Feedback from our recent CiLCA courses:

Having been a Clerk for more than 15 years and two other attempts to complete the CiLCA via another route - I finally with the help, guidance and commitment of Julie King succeeded. Without Julie's continuous and ongoing support I may have given up again.

Attending the CiLCA course was a thoroughly enjoyable experience and resulted in both my knowledge and confidence growing far more than I could have anticipated. Thank you for all of your guidance, support and encouragement.

Excellent and informative - I learned a lot more by attending this course.

The course was great! Just the right speed for me, I was able to study a unit with Julie then go away and complete it before the next session. The classroom environment was really relaxed with lots of opportunities to ask questions along the way and Julie was always on hand to help with any questions. Thanks for all your help.

Very well's amazing how many things you learn and could improve on.

Informative, precise, factual and all in an informal and relaxed atmosphere.

The training has been really good and informative; Julie has gone above and beyond helping me.

Excellent training, very supportive and approachable tutor.

Excellent, and the back up of the online training available was really helpful.


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